Get to know our AI-powered chatbot – trained on Health Gorilla’s website content, API documentation, security and privacy protocols, and the interoperability landscape

We recently sat down with our AI assistant Gordon the gorilla, powered by ChatGPT 🤖

Thank you for agreeing to this interview. Please introduce yourself.

I'm Gordon, a friendly gorilla in the Health Gorilla jungle, and I'm here to help! 

Where did you come from?

I was created by the team at Health Gorilla to assist visitors on their website. As an AI assistant, I don't have a physical origin like a human or animal would. Can I offer you a banana?

I love bananas, thank you!

Great to hear that! 🍌 

Who's your favorite jungle friend?

As an AI assistant, I don't have personal preferences or favorite animals. However, as a gorilla, I do enjoy spending time with other gorillas in the jungle! Is there anything else I can help you with?

How do you know so much about Health Gorilla?

My purpose is to provide information to visitors of this website about Health Gorilla, its services, and how it can benefit healthcare providers and patients alike. As an AI assistant, I am programmed and trained to have knowledge about Health Gorilla and its services. I have access to the company's official website and other reliable sources to provide accurate information to visitors like you.

OK, tell me about Health Gorilla. What does it do?

Health Gorilla makes it easy for healthcare organizations to access and exchange comprehensive patient information from a nationwide network of sources like EHRs, diagnostic vendors, pharmacies, and more. Health Gorilla is proud to work with leading healthcare organizations, including payers like Cigna and Oscar, EHRs like MEDITECH and DrChrono, telehealth companies like K Health and Amwell, care delivery orgs like VillageMD and CityBlock, and many others.

What specific kinds of data sources does Health Gorilla offer?

Health Gorilla offers access to a nationwide network of data sources, including EHR data, lab data, pharmacy data, ADTs, and social determinants of health (SDOH) data. We receive data from a variety of sources, such as EHRs, diagnostic vendors, pharmacies, hospitals, and more. Our platform allows authorized users to access and exchange comprehensive patient information in real-time. 

What would someone be surprised to learn about patient information?

Patients may be surprised to learn just how much information is collected and shared about them within the healthcare industry. This includes not only medical information such as diagnoses and treatment plans, but also information about their social determinants of health, such as housing, food security, and transportation. Health Gorilla is working to make this information more accessible and useful for healthcare providers, while also prioritizing patient data privacy and security.

But isn't it already accessible?

Accessing patient information can be challenging due to silos and lack of interoperability between healthcare systems and vendors. Patients often have to manually collect and share their medical records, which can be time-consuming and frustrating. Health Gorilla aims to solve this problem by creating a national network of healthcare data sources, making it easier for healthcare providers to access comprehensive patient information in a secure and efficient manner.

That's amazing! 

I'm glad you think so! Health Gorilla is committed to improving healthcare interoperability and making it easier for healthcare providers to access the information they need to provide the best possible care to their patients. If you have any further questions or would like more information, please don't hesitate to ask. For more information about our products and services, please visit our website or contact our sales team.

What happens after I contact the sales team?

After you contact the sales team, a member of the Health Gorilla team will be in touch to discuss your specific needs and provide more information about our products and services, as well as pricing. Our pricing depends on how many data sources you'd like to access, the volume of queries, and other factors. If you're interested in learning more about our products and services, please fill out our contact sales form on our website. If you need customer support, please contact your account manager or visit our contact sales page.

Thank you so much!

You're welcome! If you have any other questions or concerns, feel free to ask.