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Technical Project Manager

Department

Project Management

Location

Sunnyvale, CA or Remote

WHO YOU ARE: 

Health Gorilla is seeking a Technical Project Manager to lead day-to-day management of Health Gorilla’s developer clients, resulting in successful delivery and a satisfied, referenceable client. We look for technical project managers who have a strong technical foundation and are natural motivators, cross-functional relationship builders, and champions for driving the right level of process to ensure smooth and predictable program execution in a fast-paced innovative environment. The Technical PM will own the implementation of Health Gorilla’s API, and will drive developers and other staff who are responsible for the successful development, scheduling, verification, validation, and performance of a product installation.

RESPONSIBILITIES AND DUTIES: 

  • Drive all implementation activities to a successful go live for developer customers, as defined by adherence to standards of scope, budget, and timeline
  • Support successful transitioning from the sales to the implementation process
  • Ensure there are clear project deliverables and success criteria between Health Gorilla and the customer that are validated at the end of each implementation
  • Ensure the success of Health Gorilla’s API deployment to developer customers
  • Develop the initial statement of work to be included in the contract and finalize with customer during implementation kick-off
  • Work with the implementation team to complete the delivery at the committed time
  • Identify and track project action items, issues, impediments and risks and drive to resolution
  • Identify service requirements to be aligned with product management and RnD
  • Provide regular project status reports both internally and to the customer(s)
  • Work with internal teams to collect information for resource forecasting and to support sales slotting.
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.

More general responsibilities are:

  • Develop and/or enhance streamlined processes for project management
  • Continuously drives and improves implementation of best practices and internal deliverables
  • Provide strategy to define, enhance, and grow the PM processes within Health Gorilla
  • Set up and run project touch base and status meetings
  • Support PM tools, such as Jira and Confluence, and integration of project information to/from other tools such as Salesforce. Develop and report on project KPIs.

ABOUT HEALTH GORILLA

Founded in 2014, Health Gorilla is a secure interoperability solution that enables the entire health care ecosystem – patients, payers, providers, digital health solutions, and labs – to seamlessly share health data and aggregate each patient's full clinical history in one place. With enterprise-grade patient identity matching, an unparalleled patient index, and best-in-class security, the Health Gorilla network makes it easy for providers to pull their patient's information from any other clinical records system.

Headquartered in Silicon Valley, Health Gorilla works with health care organizations around the world, helping them gather the clinical data they need to deliver the best and most appropriate care for their patients. For more information, visit healthgorilla.com or follow us on Twitter @HealthGorilla.


OUR COMPANY VALUES:

We build solutions for developers and providers who serve on the front lines of care delivery. To serve our customers, we uphold certain values as a team. 

COMMITMENT: We commit ourselves fully to our customers, and, in many ways, we act as an extension of our customers. 

STANDARDS: We hold ourselves to the highest standards of integrity and honesty when it comes to supporting our customers, handling customer data, or building out new partnerships. 

LEARN MORE: We must remain bold with our ideas. We must continually explore new frontiers in interoperability and push the boundaries of possible, always in our customers' service.


COMPENSATION AND BENEFITS:

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about, such as:

  • We offer all employees a competitive salary, bonus program, and stock options, enabling everyone to reap their work rewards.
  • Health Gorilla offers comprehensive coverage, including health, dental, vision, disability, and life insurance. 
  • We have a flexible vacation policy, allowing you to work from home and take as much time off as you need.
  • On your first day, you'll be equipped with the latest technology tools, keyboard, and desktop monitor. 
  • You'll also get plenty of Gorilla swag, including t-shirts, hoodies, and notebooks.
  • Upbeat, casual, and fun office environment and culture.
  • Company-sponsored events & happy hours.
  • Pup-friendly office.


Diversity: 

We believe that diversity creates a healthier atmosphere: Health Gorilla is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

Apply Today

We’re looking for passionate employees who work well in a small, fast-paced environment and are committed to improving the quality of healthcare.